Jon B.
I ordered the chesterfield sofa, and I couldn’t be happier with the process and the final product. Cole and his team communicated all throughout the manufacturing/delivery process, and it took almost exactly as long as they said it would from order to delivery. The quality is superb; I look forward to enjoying the sofa for years to come!
Rodney H.
Rising Tide is a Top Notch Company. There couches are by far top quality craftsmanship. Not to mention the Customer Service. Cole treated us with 5 Star customer service. Kept in touch with me during process from start to delivery. Can't wait to see what they make next! Would recommend to everyone!
Jackie R.
Absolutely wonderful and gorgeous sofa Took a little bit longer than expected but it was worth the wait and money Might be looking for a new recliner in the future but as for now we are beyond satisfied with our overall experience with this company ****** *.
Ryan G.
I just received the three pieces I ordered and I am beyond thrilled with how beautiful they are, as well as how solid the construction is. Yes, it was a long wait (approx 5 months from order to delivery) BUT, you will not find quality, heirloom furniture like this for this price anywhere else. The owner and team were responsive and kept me updated the entire way. I wish I had somewhere else to put more of their stuff. Highly recommended.
Judith Davis B.
We cannot say enough about the Rising Tide furniture company. They sell the most beautiful Buffalo leather furniture for a reasonable price. I looked at many other companies before we chose Rising Tide. Their customer service is also top of the line. The sofa is wearing beautifully, and we are happy to recommend them to anyone looking for high quality leather sofas and chairs.
Nicholas B.
The brown tufted bench Chesterfield sofa feels sturdy and well made. Its a beautiful, bold statement in my reading room. It took about 16 weeks to arrive, but was worth the wait. I immediately started lounging on it, and can tell you that the buffalo hide leather feels fantastic and high quality. Without doubt Ill have this for many years, and will likely have to pass it down to one of the kids. The communication and customer service was excellent.
Dan J.
Furniture is just amazing. Very high quality and friendly service. Definitely recommend!
Scott D.
I love our new chesterfield couch. It's super comfortable and the leather looks great. Tracking the couch was a nice touch and the delivery crew was excellent.
Mario B.
Great company and beautiful products. I purchased a chesterfield sofa for my home bar that is absolutely stunning. Customer service and support also top notch. They truly care about their customers
Katrina R.
Superb quality and attention to detail at unbeatable prices. The order timeframe is correct (mine took about 5 months to arrive) but it is so worth it. Its even better than I anticipated. Cant recommend enough
Mario B.
Very happy with my purchase. My sofa arrived in excellent condition. It fits my space perfectly. I had some concerns ordering online without being able to see any samples of the leather and was also disappointed with the long wait time, but regardless, Im happy I made the purchase and extremely happy with the sofa.
Andrew D.
I just got my Chesterfield Leather XL Sofa w/ tufted bench in from Rising Tide Design Co., and I am more than happy with my purchase. I followed their instructions and treated the couch with the Skidmore's Leather Cream, prior to use. I can see why they want you to do that, the leather came a bit dried out, probably from the trip in the shipping container in transit. After treating the leather, it became very supple and soft to the touch. If anyone is on the fence about getting their products, don't be. They are incredibly well made. Also, I was contacted by one of their staff to see if I had received the couch, and if there were any issues about a day or two after it was delivered. I appreciated the personal touch.
Heather N.
Such an easy purchase. Over all it did take awhile for the couch to come in, but it was well worth the wait. Its a beautiful piece of furniture and Im so happy with my purchase.
Jaimee T.
We received our and are so very happy with it! My husband wishes there was an option to select a deeper seat (we like to snuggle together on the couch), but otherwise it's everything we were wanting and saving for. I had spent so much time looking for a Chesterfield sofa, and we almost ordered from a company that was more than 3 times the price (we would have had to save forever!). I communicated several times with Deepali before ever ordering and was always given prompt responses with the information I was needing. I was concerned about not being able to get a swatch to really nail down the color we wanted, but we jumped for the Winchester (I looked at all the reviews and pictures to get the best idea on the color!) and it's so beautiful. A perfect warm brown, between tobacco and butterscotch...maybe a good cappuccino? It's beautiful! Deepali told me to use a leather conditioner upon arrival (and every 6 months). I would say that the buffalo hide is a tougher/rougher texture than cowhide, but the conditioner helps to soften it some, and it's going to hold up SO well to life and scratches, dogs, etc. Any couch will break in over time, but we're very impressed with the initial firmness that speaks to longevity; it's great for sitting on right away, but not the most comfortable for lying down on yet. It's definitely a lifetime heirloom piece. Everyone was fantastic with our delivery, and even rescheduled due to the weather. They were so friendly. I also want to say thank you for Deep changing our delivery to white glove ~ I am disabled and my husband has an arm injury, so it meant so much to us to have that upgrade offered and at no charge. Thank you so very much! We highly recommend The Rising Tide Co. and will tell all our friends and family about you!
Alexa S.
The Chesterfield sofa arrived in impeccable condition! Truly happy with our purchase. The quality, styling and craftsmanship is excellent, a future heirloom. Communication from this company was prompt, all our questions and concerns were answered. This sofa was truly worth the wait, any good piece of furniture does take time to produce, keeping in mind what we ordered were to our specifications. We purchased the sofa for our son and are looking to purchase another for our own home. Purchase with confidence, you will not be disappointed. We have been shopping for a Chesterfield sofa for some time and this company by far has been the best in all aspects: price quality, craftsmanship, and beauty. They truly stand by their products.
Eric S.
As similar reviews stated-hesitant regarding purchase-given time frame and being unable to physically see it before purchasing. However was extremely pleased with final product. I was always kept up to date on progress of my order. The company communicated well and followed up after my order was delivered. They do fantastic work and very happy with my purchase.
Fiona C.
We'd been longing for a true leather Chesterfield sofa for some time, but simply could not find a nice enough one at the right price. Discovering the service offered by Rising Tide Design was a great stroke of luck, as we were able to find the right size and color, and at a price we could definitely afford. Well worth the wait of several months and the ability to brag to our friends that we had ordered a "custom built couch." The added touch of excellent customer service and regular communication on the construction and shipping process sealed the deal!
Rickard N.
I have nothing but praise to give to Rising Tide. They delivered a loveseat that met all my expectations. A Chesterfield has been a dream for us, but has never financially been a reasonable option until now. If you have 4-5 months to wait, you will pay half for a couch of the highest quality.
Derrick L.
The couch is fantastic! I was looking for a chesterfield for awhile before I came across The Rising Tide Design Co. Great addition to the living room.
Michael E.
This company makes top tier furniture, no question. If you're on the fence about ordering without having seen their stuff in person, rest assured it is amazing quality. I couldn't be happier with the chairs I ordered. Thank you to all those that had a hand in them. Cheers.
John S.
I am absolutely enamored with this couch and couldn't recommend Rising Tide any more highly! As other posters have stated, it does take a while--approximately 4.5 months for me--but the wait was absolutely worth it. Delivery was seamless and efficient, and the couch itself just looks stunning. I think my girlfriend is getting jealous of how beautiful I find this dream couch (and she should be). If you're on the fence about buying from Rising Tide, take the jump and do it!
Kim C.
WoW! Worth the wait! I was looking for a chesterfield style sofa for reading & hanging out with my dogs. It's beautiful. The color is great. Top quality!! And a lot less than other stores. It took a LONG time to arrive but it was indeed worth it.
Jennifer S.
Top tier quality. Their projected deliver dates are accurate and yes it does take months to get to you, but for the price, trust me it's worth it. These couches are amazing quality and looks just as I had hoped. Also very easy to contact for any help regarding delivery or the product. Thank you so much!!!!
Heather N
Such an easy purchase. Over all it did take awhile for the couch to come in, but it was well worth the wait. Its a beautiful piece of furniture and Im so happy with my purchase.
Shaun R.
This is my second piece from rising Tide furniture. My first piece came in as expected on time. The second piece, however, was quite a bit delayed. However, Cole and his team made everything right and kept up with communications. Their furniture is well worth the wait and this chair accents my home office perfectly.
Johnni F.
I can’t send a pic yet because our house is still being built but I have opened it and saw it and all I can say is WOW! Amazing! I can’t wait to put them in new house!!!
Colby H
It’s beautiful, I love the look of the sofa. Be prepared, the cushions are very firm.
Tom W.
Outstanding quality!
Cecilia H.
Love, love, love our new Chesterfield loveseat!
Valorie H.
This sofa is a great product for the price. Excellent workmanship and nice quality. If I had ten thousand dollars (or more) I would love to have a full grain leather 100 year old sofa. But I don’t. Like many I am on a modest budget. I shopped around for a long time before deciding on The Rising Tide. Yes it’s a long wait, but it’s custom made, and the wait time is in line with any other quality furniture maker. The customer service provided by Cole Swartz is amazing and reassuring. Bravo and thank you Cole. The delivery service was excellent. The timeline was as promised. This is not a squishy sink down experience. It’s a firm sofa. I chose the bench seat. Perhaps the model with cushions is less so. The coloring and antique finish have a great look of years of patina like the antique sofa I will never be able to afford. The nail head trim is perfectly set. I am an interior designer and look at sofas at every price point constantly. The Rising Tide sofa is a classic and an excellent value and look. I’m sure I’ll enjoy it for years to come.
Kelly L.
Beautiful loveseat. Arrived early! I followed the directions of applying a leather conditioner as instructed and will continue to do so every 6 months. So far would certainly recommend!
Christabel D.
We adore our new Winchester Chesterfield loveseat from Rising Tide Design Co. This is a quality, heirloom piece of furniture that we'll be designing around for years to come. The buffalo leather is beautiful and the color makes it seem perfectly vintage.
Caitlen
I adore my new chesterfield ! The item was exactly as described and pictured. Cole was a delight to communicate with. Thank you !
Michael B.
Took less time than expected by a few weeks! The chair is quite comfortable, and while it isn't a $5k armchair (duh!), it's still got FAR more value than the price tag and is totally worth the wait. I bought the recommended leather cream too, and that really helped soften up the leather which had been in transport for so long.
Eric S.
As similar reviews stated-hesitant regarding purchase-given time frame and being unable to physically see it before purchasing. However was extremely pleased with final product. I was always kept up to date on progress of my order. The company communicated well and followed up after my order was delivered. They do fantastic work and very happy with my purchase.
Cora L.
I was nervous about ordering a leather couch online! But it is as beautiful and great quality as you see in the pictures! It took around 5 months as we expected- but it was worth the wait!
Lazlo K
I was searching for a firm leather sofa because our old Italian one was too soft, which is bad for low-back pain. I found this excellent looking sofa via a web search. The price looked too good to be true, so we harbored some reservations regarding the acquisition and the extended delivery timeframe, and the uncertainty surrounding its quality. But we loved the pictures so much that we ultimately proceeded with the purchase of the couch. Upon its arrival, our apprehensions were dispelled. The couch proved to be beautiful, perfectly firm; it is a joy to sit on it. The exemplary customer care and consideration from Cole came on top of these. She reimbursed us for the cost of the help that we hired to remove the old sofa from the house (which was a tricky job) and to bring in the new one. The level of service provided by Cole and the team at Rising Tide sets a commendable standard for contemporary businesses in customer care.
Jo Ann K.
Our loveseat is well made and beautiful! The color, size, and quality is exactly as described on his website. When you order you’ll get exactly what you desired. Cole is an upstanding owner & his customer service is absolutely amazing! He made sure we were able to receive our well packaged loveseat when it was supposed to be delivered. Not an easy feat when you live in a snowy, rural location. Can’t say enough good things about this business!
Brock M.
My wife and I ordered two matching couches and and a dark brown arm chair for our formal living room. Our goal was to set up a “speak easy” feel for our formal front living room that looks out on the lake. Theses items are the crown jewel of the room. When they arrived there was a ripped stitch on one of the bench seat seems. Cole and the team worked quickly to find resolution so that it got resolved and that I was not out of pocket or over inconveniences.
Thank you to Cole and the team. Spending $$$ online for a large ticket item you have not seen can be nerve wracking to say the least… you are in good hands with the rising time team
Ruth M.
My new couch arrived on time and it is beautiful good quality material and exactly what I ordered. Praise from a very happy satisfied customer!!!
Blondie
Perfect! Furniture was wrapped , boxed and labeled. Their service was awesome. Sofa and loveseat are a beautiful buffalo hide. I feel blessed I found you on Etsy, made this purchase, and helping your community foundation. I used Skidmore’s and massaged the beeswax with my hands into the leather. The leather has softened and is gorgeous. Again, thank you for everything!
Abigail B.
Short version: The sofa is everything it's cracked up to be! Long version: I was hesitant buying a sofa without seeing it in person first, but I trusted the reviews saying it was really high-quality. I loved Cole's mission to build a community center, and his vision that good furniture shouldn't be prohibitively expensive. I actually thought the sofa was made in the USA so I was a bit surprised when a tracking number arose from India, but I believe he contracts with a small group of locals in Mundra to make these high-quality sofas. It was so cool tracking the boat across the ocean! There was absolutely nothing "cheap foreign made" about it. We ordered the Winchester sofa with cushions. The quality is outstanding. Truly would have cost nearly $10,000 at a main-stream US furniture store. I could not be more satisfied. This sofa will last us a lifetime! So glad I got mine before the word spreads and it becomes more unaffordable or a crazy long wait time.
Baron
Great couch, looks fantastic in my living room. Thanks B
Martha M.
My husband was convinced this was a scam and the leather would be cheap right up until the sofa arrived. We still don't understand how they make any money with these prices. This is a $4,000 sofa. The tufting and craftsmanship is gorgeous.
Valerie W.
I should have measured coffee table height before ordering as the seating height of this sofa and my table don't match. That is not their fault so still five stars. The quality is great
Nadia D.
What an amazing purchase!! Look at the picture, these look like $5k / a piece couches, handmade of premium hide leather. Definitely much above what Costco or even Havertys carry. Yes, the wait is long. It was 5 months for me. But, what you get is so worth it!!! I am sure with the end of the shipping crisis and the rising inflation, buying something like this would be even worthier!!! And Cole, the business owner, is one of most fantastic people to work with! Further more, his business has a noble mission to build a community center for the undeserved. The furniture sales help fund that project. So, not only are you getting the state of the art furniture, you are making a difference for those who will soon enjoy recreation and community fun that is not available in their area.
Becky C.
Cole kept us updated throughout the process! Will be looking for a leather ottoman next!
Jennifer T.
The couch is beautiful! Well constructed and I think it will last a long time. Shipping and delivery was smooth. Would buy again.
Amber S.
Wonderful company with stellar customer service! We purchased the Winchester Chesterfield sofa and armchair from Rising Tide, and the owner Cole personally reached out to make sure everything met our expectations. He went above and beyond to make sure we were satisfied with our purchase, you would never receive that kind of attention from a big box store. The furniture is very elegant and well worth the wait to have it custom made. I looked for a long time to find the right furniture for our new home, and Rising Tide's Chesterfield sofa was exactly right, and at a very reasonable price point. I would not hesitate to recommend Rising Tide, and hope they consider making more furniture products in the future!
Assim C.
I was a little scared to make a big purchase like this but the furniture was everything that I thought it would be excellent I am so pleased with my purchase
Yaw O.
The rising tide is the epitome of excellent customer service! Communication regarding my order and delivery were seamless. The quality of the sofa and the chairs are unmatched. Their price is unbeatable. We love them and will recommend them to family and friends.
Megan B.
I ordered two chairs from Rising Tide and they look better in person! So elegant looking and the seller was very informative on when to expect delivery. They are definitely worth the wait!
John W.
Winchester Chesterfield couch and loveseat were ordered. They were scheduled and delivered on time, could not have gone better. The furniture is well made and beautiful. The Rising Tide team of craftsmen and women can be proud of their work. We look forward to many years of use. Thanks to all that have made this a purchase to remember. Special thanks to Cole and Julianne.
James W.
I ordered the brown leather tufted loveseat in October, 2023 for my office. Although I was told it would arrive in mid-late January, 2024, it did not arrive until mid March, 2024. As you might expect, I was a little concerned about the extra time it took for the loveseat to arrive. However, it is absolutely beautiful! It is clearly a solid piece of furniture that is well made. The buffalo leather is soft and supple and the seating is firm- which I like. Rising Tide advised that the leather needs to be conditioned periodically. It is quite a workout to apply the leather conditioner on the entire loveseat, but I know it will be well worth it. My law partners, staff and clients love it, and I look forward to using the loveseat for decades to come.
Troy M.
Great communication from the staff at Rising Tide...they answered all my questions and explained the process. The furniture is beyond what we expected! Absolutely beautiful and definitely worth the wait...Id highly recommend this company's products for your next purchase!****
Leonard W.
The whole transaction went flawlessly and the the pieces ordered are everything that I hoped for.Placed my order and sat back and let the process play out as Rising Tide said it would.Very happy with the experience.***
Jim W.
We cannot overstate how exemplary our experience with Rising Tide has been. We were a little nervous about making such a purchase online/sight-unseen but the communication with Cole and his team from order to delivery exceeded our expectations, and the Chesterfield now sitting in our living room is a stunning piece of furniture. Other companies could take a lesson in customer service from these folks; we are super impressed by Rising Tide as well as its story and mission. Kudos!
Elizabeth N.
Two chairs, couldn't be happier! Gorgeous!!!
Julie S.
Fantastic experience working with this company! So detailed oriented and professional in every way! Now about the furnitureit is gorgeous and wonderfully made. Every attention to detail was met. We are extremely impressed with our pieces and would highly recommend buying from Rising Tide. Also Cole is pretty great to work with!
Tresa D.
My beautiful Winchester Chesterfield couch arrived and I couldn’t be happier. Absolutely worth the wait. Although it took several months to make and ship like I was advised, when they let me know it had shipped, I could track the shipping container as it crossed the ocean, which was fun. The men who brought it to my house were professional and very helpful and it looks amazing in the aesthetic of our living room. I’m so so happy with my purchase!
Martin D.
A quality product and good commmunication during the process. We ordered in Sep and received our arm chairs and sofa four months later, as stated on the website. They look fantastic in our new home and we found no defects or issues when they arrived. The delivery went seemlessly and we take heart in the fact we're supporting a good cause through our purchase.
Kim W.
The Chesterfield loveseat is absolutely beautiful. Very high end. It will take quite a bit to arrive as it is hand-crafted so prepare for that, but it is worth the wait. Communication was great on where the furniture was at in the build process.
Donna S.
Super soft and comfortable!!! I'm curled up on it right now with the cat while I type this. He might like it even more than me! As others have mentioned, great communication throughout the process which made buying a sofa sight unseen online much less nerve racking.
Benjamin A.
It took a good 4 month to get my couch delivered . That made me a little nervous about buying but I did received a beautiful couch. I did sent a few Emails at the 3 month mark which took a while to get a response from the company that made me even more worried but Cole took over and was very good at communicating with me ( Thank you Cole ). The couch is beautiful and looks like it has a good build to it . As Cole recommended I apply a leather conditioner. I would definitely recommend this company. I believe that you re getting a great product for the price . Just keep in mind that the tufted bench will be a little hard but I am sure it will get better with time . If you don’t mind the wait go for it .
Grant M.
I am overly impressed with the quality and craftsmanship of my two love seat sofas purchased from Rising Tide Design Co. I was very skeptical when ordering due to the price of the sofas, but I went with my gut and ordered. They exceed expectations and I am very satisfied with communication from the company as a whole. I highly recommend purchasing for anyone on the fence and wondering about quality and craftsmanship.
Kelly S.
I am very pleased with my Rising Tide couch. I was hesitant to make the purchase of a couch, sight unseen. But we took the chance with a small business owner. We waited for ~16 weeks to receive the couch after we ordered. I wasn't completely clear upon purchase that it was being manufactured in India, but I then went back to read the full overview of the company. I am pleased we made the decision, and our couch is beautiful. The cushions are a bit firmer than my taste, but I think it will soften up nicely over time. The color is gorgeous. We would highly recommend Rising Tide Design to anyone. I received a personal check-in from the owner after delivery, which is a nice touch. Good product, good price, good service.
Lynn T.
Love my sofa! It is the best Christmas present I have every received in my 80 years on this earth. It was a present from me to me and worth the wait to have it made. It is beautiful and well constructed. I like the fact it is not heavy and even at my age I can slide it across the floor by myself to clean under it. Also, the fact you do not sink down into the cushion makes getting up and down off of it a breeze.
Tom D.
Great service great tracking, on time delivery, high quality product. A t total quality experience
Tom D.
Great service great tracking, on time delivery, high quality product. A total quality experience